How to get the promised payment by Rostelecom. Service "Promised payment" (trust) from Rostelecom. How to take the promised payment to Rostelecom by phone

No money, but urgently need to call or visit the World Wide Web? There is no way to replenish the balance in the near future? It doesn’t matter, you can always stay in touch using the Promised Payment service from Rostelecom.

“Promised payment” is an option from Rostelecom, which allows subscribers to use mobile communications and the Internet in the event of the end of funds in their personal account.

To whom is the service available?

It is provided to Rostelecom subscribers who have been using network services for more than 2 months. In this case, the following conditions must be met:

the subscriber does not have receivables (exception - the term of the debt is less than 15 days);
the number does not have a financial lock (exception - blocked for less than 10 days);
the total amount deposited to the personal account for the last two months exceeds 200 rubles.

Conditions

Rostelecom provides the Promised Payment on the following conditions:

The loan amount cannot exceed 100 rubles.
Allows you to use communication services within 5 days from the date of connection.
Commission for use - 7 rubles.
The cost of the provided communication services cannot exceed the amount of payment.
The option is available twice a month.

How to connect?

There are two ways to connect the option, depending on which particular communication services you are currently interested in.

For mobile subscribers it is enough to dial the combination: * 100 * 17 * (payment amount) # call button.
To connect to the Internet, the user should go to the “My Account” and order the service.

How to order a service to Internet users

Would you like to take the Promised Payment on Rostelecom to use the Internet? Then you should:

Shutdown

You can’t turn off “Trust payment” using commands and queries. The service is disabled only in two cases:

You have replenished your personal account in the amount of a trust payment.
Five days have passed after ordering. If the payment amount is not paid to the account, the number is automatically blocked.

Rostelecom subscribers about the service

Diana

A convenient thing, more than once helped me out. It connects easily, just dial the order code and send it from the phone. The only drawback is to remember that within five days you need to replenish the account, otherwise the number will be blocked.

Alexander

The "promised payment" was taken more than once, mainly to replenish the Internet. The service, although useful, is not without its drawbacks. It is valid for five days, available twice a month, there is a limit in the amount, plus a fee is taken for each use. But, in general, it is ideal for those who quickly run out of money in the account, and there is no possibility to immediately replenish it.

Rostelecom requires its subscribers to timely pay a subscription fee for using Internet services no later than the 20th of each month. But, taking into account the human factor, as well as possible financial difficulties, the provider has provided a loyalty program that allows you to borrow a sufficient amount of money for using the connection for five days. There are several ways to get the Promised Payment on Rostelecom Internet.

Not all subscribers of the provider can take a cash trust payment. So, according to the conditions for the provision of basic services, customers can connect this function if the following conditions are met:

the minimum period for using Rostelecom services should be three calendar months with the crediting of at least three timely subscription fees;
the tariff plan for home Internet should provide for unlimited use of megabytes;
allowed only for those users who receive services on a full prepayment basis;
available only to individuals.

Geographically, this option is not limited and is available to residents of all regions of the state. Exceptions may be affiliates that encounter temporary system problems.

Important! Only the individuals can take the “Promised Payment” on the home Internet from Rostelecom. Corporate companies cannot accept trust payments.

How to take the “Promised payment” to Internet users

As mentioned above, there are two possible options on how to get the Promised Payment in Rostelecom on the Internet:

independently through the user's personal account;
using the provider operator.

To contact the operator of Rostelecom, you must call 8-800-1000-800. Further instructions include the following steps:

call the technical service on the specified phone number (you can call either from a mobile number or from a landline);
waiting for a connection with the desired operator and a description of their problem;
an indication to the employee of Rostelecom of the personal account indicated in the contract signed with the provider;
indication of the passport data of the person that was used in drawing up the agreement between the parties.

After receiving a confirmation of the identity of the subscriber, an employee of Rostelecom creates an online application for the receipt of funds, and within a few minutes the payment will be on the balance sheet. This option is convenient for those who do not have access to their computer, but need to resume all Internet services.

This method is quick and easy. In addition, importantly, you can use this option even if there is no Internet connection, since the entrance to your personal account opens in any case. It is also necessary to remember in order to use this method, it is necessary to go through the preliminary registration of the system user and create a personal account.

Ordering additional finance involves the following steps:

authorization in the personal account of a Rostelecom user by entering your username and password specified during account registration;
go to the main menu, where in the task bar you need to find the item "Payment";
in the dialog that opens, various options for depositing funds to the subscriber’s balance will be offered, among which you must select the “Promised Payment” section.

After clicking on the link, the system will offer you to select the function that needs to be paid, as well as the personal account of the subscriber who is going to borrow finance. After the required information is displayed, click on the “Continue” button. In the window that opens, detailed information about the rules for using borrowed funds and their return will appear. The client will have to familiarize themselves with the basic requirements of the system and click on the "Agree" button. Thus, the subscriber confirms that the conditions for using the service are clear to him, and he promises that all conditions will be met without fail. Rostelecom refers to those providers who present different conditions of use for residents of different regions of the state. And the application of the Promised Payment option is no exception. So, for some areas of the country, such a function is provided at an additional cost. And in order to find out about this in advance, you need to carefully read the warnings that appear on the computer screen when connecting trust funds.

In order not to waste your time in vain, you can familiarize yourself in advance with the important rules for assigning such assistance to each subscriber. To do this, go to the provider's main website and the “For Yourself” menu, where in the column of possible operator services you need to select “Internet”. Clicking on the keys will transfer to a submenu with prices for basic and additional functions, among which is the "Promised Payment". Now just select the desired service and go to the information about it.

For those who constantly forget about replenishing their personal account, in a hurry or busy, Rostelecom has a Promised Payment service. This is an actual option, within the framework of which the client is given the opportunity to use the Internet, TV and mobile communications on credit, that is, even after the deadline for making a monthly payment has expired. A “promised payment” is a deferred payment for the forgetful or for those who currently have no money. A few detailed instructions will tell you how to activate and deactivate this option, what are the conditions and advantages of connecting it.

The Promised Payment service is available to every Rostelecom subscriber if he is an individual and a client of the company for more than three months. However, you should still familiarize yourself with the terms of the offer, so that when the need arises, the activation of the function was successful. Requirements to be met:

absence of receivables for a period of more than 15 days;
repaid service obligations, and from the moment of payment of the last loan at least 30 days should pass;
number must not be blocked for more than 10 days;
the option will not be available to users of the credit tariff plan;
for the previous two months, the amount of income to the operator’s account should be at least 200 rubles;
only some subscribers can use the service twice a month, this is notified on the service page in the Personal Account.

How does Promised Payment work at Rostelecom?

The duration of the described service is 5 days. The amount that will be credited to the account depends on how long the subscriber has been a client of Rostelecom: the longer, the larger the size of the trust loan. The maximum limit is 100 rubles, usually replenished from 10 to 100 rubles. The cost is 5 rubles. When displaying the balance, the accrued advance will be taken into account. In the absence of crediting of funds after the option expires, the company will block access to services (Internet, mobile communications, television). In order to resume using the services you need to pay the debt and make a monthly fee.

How to take the promised payment for the Internet and television in Rostelecom

So, how to borrow on Rostelecom? To activate the Promised Payment from Rostelecom for an advance connection to the Internet or television, you can use one of three simple methods.

Through My Account. If the user has registered the Personal Account on the provider's official website, he has the opportunity to go to the “Promised Payment” tab and indicate the amount that he wants to borrow as a fee for access to the Internet or IPTV.
Make a phone call. You need to contact the service operator by dialing 8-800-3001-800, or call the single number 8-800-1000-800. The manager will accept the application only after verification of the subscriber using passport data.
Send SMS. To resume the use of home Internet or television from Rostelecom, it is enough to send a message in the form: 17 * [amount of trust_ payment] to number 100, and the money will be credited to the balance almost immediately. There should be no spaces in the message body.

How to independently connect the promised payment to Rostelecom’s mobile account

Now we’ll figure out how to quickly borrow money from Rostelecom for using mobile communications. There are several ways.

Funds are credited to the balance immediately.

Service Deactivation

Disable the option after entering the request is no longer possible. If an application was made, then you can refuse it only by replenishing the balance by an amount that covers the credit limit. This payment includes the cost of the service itself and a monthly fee. Otherwise, the service is deactivated itself within 5 days.

If the end date has arrived, and the user has not deposited funds, his number will be blocked, the Internet and communication will be disconnected, and the trust payment will no longer be available.

Why “Promised Payment” may not be available

It happens that Rostelecom fails to connect the “Promised payment”. In what cases will a refusal come? This happens if the subscriber does not meet the conditions. For example, he filed a request with a blocked number or did not repay the debt on time. The amount may not be received even when the user has delayed the previous payment or plans to use the service a second time in 30 days. To find out if the service is available, you can view the history of cooperation and the personal account turnover in the Personal Account.

Benefits and feedback from subscribers

Advantages of the Promised Payment service from Rostelecom:

affordable price;
instant crediting money to your account;
long loan period;
availability at zero or negative balance.

Those users who already know how to connect the “Promised Payment” in Rostelecom have repeatedly highlighted precisely these advantages of the service. Here are some customer reviews.

“Money credited in a minute. It’s very convenient, the Internet also immediately connected, I didn’t even have to wait an hour, ”Daria, Yekaterinburg.

“I managed to close the loan, and the Internet did not disappear. Excellent service, I recommend everyone to connect, ”- Valentina, Ivanovo.

“The salary is just at the end of the month, and this service helps to hold out. Very fast service ”, - Boris, Ufa.

“Before, I had to borrow from a friend all the time in order to manage to pay. And now for only 5 rubles you can defer. They did it very cool, I use it almost every month, ”- Sergey, Moscow.

If you forgot to pay for Rostelecom services, just take the promised payment.

How to get the promised payment to Rostelecom remotely?

To use the service, dial “151” and order a service worth 5 rubles. at the operator.

Remember, the maximum amount of a promised payment is 200 rubles. for individuals. Close the deferral must be no later than 5 days. Another way to get a mini is to take the promised payment on the Rostelecom website.

For this:

Register now.
Log in to your personal remote account.
Watch the video on this procedure.
Click “Promised Payment”.

If the current contract does not allow you to use, you can change the tariff.

The number of the promised payment on Rostelecom for mobile

Businesses can also use the designated service. Their line of credit may be 1000 rubles.

Number of promised payment at Rostelecom:

111 23 # “challenge”;
5000131 - with voice prompts;
100 17 * amount # - with SMS report.

If you are lost when choosing a team, you can make a call to technical support (mob. 88003001802) and ask to activate the service. If the option is not activated, most likely, a shutdown was made in the last 4 months.